Object doesn't support this action
The issue was coming from an inconspicuous block:
var me = this;
item = me.getUserContactView();
item.hide();
The issue here is that IE8 has issues with certain variable names in global scope -- the one here being item.
To fix this issue, all I had to do was put the variable into local scope:
var me = this,
item = me.getUserContactView();
item.hide();